Frequently asked questions

How are products delivered?

Instantly, via a signed download URL. You can re-download anytime from your library.

What license is included?

Every product ships with a standard license by default. Extended licenses are available at checkout when supported.

Can I get a refund?

Since digital goods are delivered immediately, refunds are at the seller's discretion. Contact them from your order page within 14 days.

How do I become a seller?

Apply from /sell. Every application is manually reviewed — usually within 2 business days.

How and when do sellers get paid?

Every week via Stripe Connect. Payouts happen automatically once your balance exceeds €25.